Retail
Well trained staff can significantly improve the efficiency and profitability of your organisation.
Your business relies on the ability of your staff to deliver a customer experience that will ensure that they spread the word and bring more customers to your door.
Our retail qualifications are directed at those working within any retail environment, from clothing and fashion, to food and groceries, to charity shop work. The courses cover the practical skills for dealing with customers and shoppers, learning to provide a good level of customer service and the specific issues that arise working within a retail environment.
Our Retail Skills Apprenticeship includes:
- Level 2 NVQ Diploma in Retail Skills
- Level 2 Technical Certificate in Retail Knowledge
- Level 1 Application of Number Key Skill
- Level 1 Communication Key Skill
Our Advanced Retail Apprenticeships include:
- Level 3 NVQ Diploma in Retail Sales Professional or Retail Management
- Level 3 Technical Certificate in Retail Knowledge
- Level 2 Application of Number Key Skill
- Level 2 Communication Key Skill
Please review the individual qualification details for further information.
| Qualification | Level | Awarding Body | Funding |
|
| NVQ Diploma Retail Skills | Level 2 | City & Guilds | Train to Gain / Apprenticeships |
 |
| NVQ Diploma Retail Sales Professional | Level 3 | City & Guilds | Train to Gain / Apprenticeships | |
| NVQ Diploma Retail Management | Level 3 | City & Guilds | Train to Gain / Apprenticeships | |
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