
Case Studies
Kirklees Council
Type of Employer: | County Borough Council (Local Government) |
Learner's Occupation: | Various |
Region: | West Yorkshire |
Course Details: | Hospitality & Business Services |
A Brief History:
Qube has supported Kirklees Council in its effort to raise standards and improve the confidence and professional capabilities of its employees. Qube works primarily in the catering service, but has delivered qualifications in all area of the business.
Employer Objectives
- Raise standards
- Improve the confidence and professional capabilities of its employees
Learner's Objectives
- To be more confident
- Progression at work
Achievements & Outcomes
For the Employer:
- Staff morale and confidence has improved
- Standards have been raised and targets for staff development met
For the Learner:
Testimonials
For the Employer:
“The majority of our people have no formal qualifications and when they initially embark on the training programmes have had a tendency to lack confidence. However, with the dedicated support, coaching and training provided by the assessors (Learning Advisors) they have grown in confidence and achieved a 100% pass rate to date. From an organisational point of view, completion of Apprenticeships and NVQs have been valuable for our succession planning and has been motivational to people within our team.
Since the beginning of (our) partnership with Qube Learning my lead contact has been Nathan Wallbank. Nathan has worked tirelessly to ensure that our exact requirements have been met and has always ensured the training sessions were delivered to the high standards set. Feedback from these sessions has been excellent and the skills gained have been successfully applied to the workplace.
To summarise, we have received a superb service from this company and hope that we can continue our partnership with them in the future.
Margaret Wilkinson
Training Officer
Kirklees Council
For the Learner: