Qube offers a range of qualifications to suit your goals...

With qualifications available in both the Hospitality & Catering and Business & Customer Service sectors, Qube can help you gain either the NVQ or Apprenticeship you aim for.

Qube offers qualifications in the following sectors:

customer service

every organisation depends upon good customer service to succeed, internally and externally.

We often find that our customers want to embark on a full customer service programme - focusing on developing the technical and behavioural skills required to meet & exceed the customers' expectations.

The technical skills required for a job (e.g. an administrator) are often embedded into the development that comes in changing the focus of a role to that of a customer-orientated department.

management

good leadership skills are an essential ingredient for success.

Through our management & team leading programmes we support and develop team leaders and managers to achieve their business and personal targets.

Many newly appointed team leaders were originally good members of staff that have been promoted. Our assess / train / assess model enables this group to focus on their needs and those of their team.

others

well trained staff can significantly improve & develop the efficiency of a company.

We understand that business often relies heavily on an ability to handle administration quickly and accurately. Our business & administration programmes can help staff achieve a higher level of competency, often allowing the whole company to run more smoothly.

By allowing internal training personnel to take ownership of qualifications, it is possible to ensure that development of staff is on-going, adapting to your changing business.