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Qube offers a range of qualifications to suit your goals...

With qualifications available in both the Hospitality & Catering and Business & Customer Service sectors, Qube can help you gain either the NVQ or Apprenticeship you aim for.

Qube offers qualifications in the following sectors:


customer service

every organisation depends upon good customer service to succeed, internally and externally.

We often find that our customers want to embark on a full customer service programme - focusing on developing the technical and behavioural skills required to meet & exceed the customers' expectations.

The technical skills required for a job (e.g. an administrator) are often embedded into the development that comes in changing the focus of a role to that of a customer-orientated department.

Please click here to find out about our Customer Service Apprenticeships (London Region only)


management

good leadership skills are an essential ingredient for success.

Through our management & team leading programmes we support and develop team leaders and managers to achieve their business and personal targets.

Many newly appointed team leaders were originally good members of staff that have been promoted. Our assess / train / assess model enables this group to focus on their needs and those of their team.

Please click here to find out about our Management Apprenticeships (London Region only)


others

well trained staff can significantly improve & develop the efficiency of a company.

We understand that business often relies heavily on an ability to handle administration quickly and accurately. Our business & administration programmes can help staff achieve a higher level of competency, often allowing the whole company to run more smoothly.

By allowing internal training personnel to take ownership of qualifications, it is possible to ensure that development of staff is on-going, adapting to your changing business.

Please click here to find out about our Business Administration Apprenticeships (London Region only)


customer service [back to top]
qualifications qualification name funding value/fees
NVQ level 2 Customer Service Full (Train to Gain) £1,050
NVQ level 3 Customer Service ask for details £1,300
NVQ level 4 Customer Service none £1,500
management [back to top]
qualifications qualification name funding value/fees
NVQ level 2 Team Leading Full (Train to Gain) * £1,050
NVQ level 3 Management (ILM) ask for details £1,300
NVQ level 4 Management (ILM) none £1,500
others [back to top]
qualifications qualification name funding value/fees
NVQ level 2 Retail Operations Full (Train to Gain) * £850
NVQ level 3 Retail Operations ask for details £1,300
NVQ level 2 Business & Administration Full (Train to Gain) £1,050
NVQ level 3 Business & Administration ask for details £1,300
NVQ level 3 Certificate in Direct Training & Support none £1,100
NVQ level 3 Learning & Development none £1,300
NVQ level 4 Learning & Development none £1,700

Funding is dependent on eligibility (ask for more information).
All fees quoted are per person (dependent on group size), exclusive of VAT, Certificate & Registration.
* Funding for the NVQ level 2 in Team Leading or Customer Service may be dependent on further LSC approval.

To download a full list of all our qualifications, please click here.

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