Effective Human Resource management is vital for any good business or organisation to build a good team of working professionals.
It focuses on all areas of employee development and performance, with some of the key functions being:
- Recruitment and staff training
- Workplace welfare and safety
- Communication
- Policies and procedures.
Communication and maintaining a good working atmosphere is a vital aspect of HR. When maintained and completed correctly a safe, clean and healthy working environment can bring out the best in employees, increasing productivity and efficiency with a feeling of job satisfaction for all.
HR departments may deal with several employee issues, conflicts and disputes which are inevitable within any organisation. It is important that any such issues are dealt with quickly, effectively and confidentially in order to come up with suitable solutions to prevent things from getting out of hand. There may also be legal implications to take into consideration and up to date training on key policies and procedures is vital for any good HR department.
An organisation without a good HR department could leave itself open to serious problems, so investing in time, effort and training is increasingly important in order to set up a strong and effective HR department.
Human Resources Courses
This course covers the sensitive and important issue of bullying and harassment and is intended for all employees. The consequences of not training your employees on this subject could be extremely damaging to your organisation.
At the end of this bullying and harassment training course your participants will be able to:
- Highlight the importance of an environment where everyone feels safe from bullying & harassment
- Discuss how bullying & harassment is viewed in the eyes of the law
- Identify different methods that are used to bully and harass
- Understand your role in ensuring that bullying & harassment is eliminated
- Demonstrate how to deal with cases of bullying & harassment.
This course refers to the Data Protection Act 1998, which came into force in the UK on 1 March 2000 and will develop overall knowledge and awareness of the act.
By the end of this training course participants will be able to:
- Outline the rights of individuals set out in the data protection act
- Recognise ‘Personal Data’ & ‘Sensitive Personal Data’ as described in the Act
- Handle data in accordance with the data protection principles set out in.the Act
This course gives important information on the Equality Act 2010. It is suitable for team leaders, supervisors, managers, HR people and anyone else involved in the management of people or organisations.
This Equality Act 2010 training course will enable participants to:
- Recognise the key features and context of the Equality Act 2010
- Describe the types of discrimination and various protected characteristics
- Identify the impact of the equality act on colleagues, on your organisation and on working life
- Create a brief plan to review equality in your workplace which outlines necessary measures for improvement.
This course have been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations.
At the end of this absence management training course participants will be able to:
- Give a clear definition of what absence is
- Outline the legal and contractual issues around the management of absence
- Have the knowledge to manage absence and to work towards improving overall attendance at work
- Produce a plan to review absenteeism in your team and where required, an action list to implement measures for improvement.
This course is ideal for training anyone that has to deal with conflict on a regular basis. But, because from time to time we all have to deal with conflict, this is a course for everyone in your organisation.
At the end of this conflict handling training course participants will be able to:
- Define conflict and how to identify it
- Explain positions and interests and why conflict is so hard to resolve
- Identify the stages of conflict and the five methods of dealing with it
- Follow set approaches to handling conflict.
This course is suitable for anyone that is required to deal with disciplinary procedures at work.
The training will break down the various elements of the processes from informal to formal right through to appeals and will provide clear guidelines on how to approach the difficult subject of discipline in the workplace.
At this end of this Discipline in the Workplace training course participants will be able to:
- Recognise the key principles of the ACAS Code of Practice for Discipline
- Distinguish the importance of setting and maintaining standards
- Explain when and why to use the informal and formal disciplinary processes
- Identify the significance of preparing for disciplinary interviews, along with guidelines for note taking during the interview
- Establish how to formulate your conclusion notes following the interview to ensure an equitable outcome
- Recognise the employee's rights to appeal process.
This course covers the sensitive issue of diversity and is intended for all employees. It is suitable for any organisation that understands the importance and benefits of having a diverse workforce.
The training will break down the various elements of the legal framework, what is diversity, bullying & harassment, the manager's role in protecting individuals and dealing with incidents timely and effectively.
At the end of this training course participants will be able to:
- Promote a culture which, values people's difference, and which challenges any threat to an individual’s dignity and well-being
- Define diversity, bullying and harassment and understand the effect on victims of such behaviour
- State their role in challenging inappropriate behaviour and the impact they can have on changing the culture