We understand that the art of good management and leadership can be a complex and challenging one and the success of any business depends heavily on the effectiveness of its managers and leadership.
Poor skills can dramatically impact upon any business and its employees and create real threats to its welfare. Whereas, inspirational and effective management and leadership skills can see dramatic improvements within performance, profit, sales, growth and survival.
Good managers and leaders are at the core of any good business, they need to make the right decisions at the right time and ensure the business is able to exploit any opportunities open to it. They also need to forward plan and predict changes and circumstances in order to protect the business and remain competitive. They should be able to set realistic goals and develop strategic work plans to increase the effectiveness with which the business is run.
Providing comprehensive and effective training to your managers and leaders is an investment that will see improvements to your business in many tangible and intangible ways. The list is extensive but some areas of improvement will include:
- Improved productivity – when you effectively train your managers, you better position them to train their own staff members
- Improved efficiency – good managers quickly identify where their team are during the year and direct their attention to where it is needed quickly and effectively
- Respect of employees and colleagues – this is vital in order to build a strong and cohesive work dynamic
- Effective motivators - having a manager or leader who is confident within their role gives them the ability to pass on their skills to others which can be highly motivational to enable teams to go that extra mile
- Reduced workplace conflict – good interpersonal skills can help increase understanding between employees and work colleagues and smooth out any workplace issues
- Improved profitability – having increased knowledge and skills in the reality of running a business enables situations to be handled effectively. This has the associated advantage of increased profitability
Management & Leadership Courses
Useful for anyone in the workplace, to assist with achieving an understanding of what anxiety is and how it might be handled whether as a sufferer, or as the manager or colleague of a sufferer.
At this end of this anxiety at work training course participants will:
- Know what anxiety is and what it isn’t
- Be able to discuss the impact of anxiety on colleagues, on productivity and working life
- Know the role of the manager, employer and colleague of an anxious person – and the role of the sufferer
- Be able to draw sensible comparisons between anxiety and physical illnesses
- Have produced a plan to define the action to address the stigma attached to anxiety with a view to improving business performance.
This is a basic time management course for anyone who would benefit from help with prioritising and planning their workload.
Prioritising and planning are crucial elements required by everyone in their business and personal life. Without planning your time and prioritising what is important to you, it is impossible to identify with the activities that are most productive. Where we are not focused on the elements that make us effective, we can begin to waste time and energy on the myriad of mundane tasks that tend to appear and this can lead to stress and anxiety.
By the end of the training course participants will be able to:
- Prioritise tasks by urgency and importance
- Create an effective to-do list
- Schedule tasks effectively
- Deal with procrastination
- Reduce their stress levels.
This course will help to build positive working relationships and is relevant for all to ensure good working relationships exist in their workplace. In business today we need to ensure that the people who work for us are motivated and willing to give 100 percent commitment. This will only happen if a positive working relationship exists.
At the end of this building relationships training course, participants will be able to:
- Identify how barriers to building relationships can be overcome by recognising attitude and behaviours in themselves and others
- Explain the importance of trust in a relationship and identify methods of developing trust
- Recognise the difference between assertive, aggressive and passive behaviours and how these impact on relationships.
This course will give you the skills and knowledge required to deliver effective and persuasive business presentations that get results. It will help you to present in a style that changes the way people think about the topics you present to them while leaving the audience with key actions to take away.
At the end of this business presentations training course, participants will be able to:
- Design and deliver a persuasive presentation that gets results
- Benchmark and structure their own presentations with real examples and tips
- Explain how audiences listen and respond to presentations
- Follow prompts that help them reflect, evaluate and learn from experience.
Anyone that coaches as a part of their job role would benefit from this course. It develops practical skills enabling you to use coaching behaviours that will nurture those around you.
Coaching skills have become an important tool in the armoury of great leaders and people that work with developing others as they encourage empowerment and self-belief. The course will foucs on all aspects of coaching in the workplace and will ensure participants are able to coach others as part of their normal working role.
At the end of this coaching skills training course, participants will be able to:
- Explain the principles of coaching, what is, what it isn’t and how it works in practical terms
- Describe the best time to use coaching in order to ensure it is at its most effective
- Practically apply coaching methods that get results in their work environment
- Utilise positive questioning and listening techniques that can be applied to coaching scenarios to get the best out of others ability
Emotional intelligence effects us all, whether we’re constantly working in collaboration with others or individually on projects. So, this course would be suitable for everyone, but particularly those that have to interact with others on a regular basis.
At the end of this training course, participants will be able to:
- Be aware of emotions and the impact they have on their performance
- Recognise and understand emotions in others and how to adapt their behaviour to suit
- Regulate their emotions and so enhance performance
- Handle and inspire emotion in others.
Anyone in a position of leadership who has to harness the skills and energy of other people to achieve a common goal will benefit from this course. It is also suitable for anyone new to the role of leadership or in need of a fresh perspective to their leadership role.
At the end of this leadership skills training course, participants will be able to:
- Clearly define the core requirements of personal, team and task Leadership
- Increase their self-awareness and develop a positive approach to leadership
- Utilise clear methods of getting the best out of their team and those around them
- Implement working practices that will assist them in becoming a great.leader
This course is suitable for anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.
By the end of this training course participants will be able to:
- Explain the qualities of an effective leader
- Benchmark themselves against those qualities and develop actions to improve
- Explain the difference between leading and managing
- Explain the value of sharing the business vision with the team
- Develop team goals based on the business vision
- Motivate their staff by understanding their drivers and developing actions to support them
- Deal with difficult staff members
- Challenge staff in a meaningful and effective way
- Coach staff effectively using a simple process.
The word ‘stress’ is used to describe the physical and/or emotional response to the demands and pressures that modern living means we come underfrom time to time. This course will help to identify the causes and effects of stress and develop the skills required to manage stress effectively.
Stress can be a positive thing, which drives us on and helps us to grow, develop and be stimulated. However, when stress reaches a certain level, it can overcome a person’s ability to cope and can impact on their physical and mental health.
At the end of this stress management training course participants will be able to:
- Define Stress and the affect it has on the body
- Use specific relaxation techniques to overcome stress
- Follow a model for coping with stress
- Identify methods of avoiding stress where possible
- Reduce their own stress by following clear techniques.
This course is suitable for anyone involved in the success with change process in a business environment. It will benefit leaders that need to implement change or staff that need to appreciate the success with change process.
Ultimately the course is useful for those that need to understand success with change both for themselves and for those around them, which really includes everyone.
By the end of the success with change training course, participants will be able to:
- Tackle change more effectively at a personal level
- Lead change for those around them
- Assess the people in their teams that support them with change
- Plan their approach to changes in the workplace
- Present an effective success with change briefing.
Teamwork is defined as a co-operative effort by a group or team to achieve a common goal.
This course will help develop teamworking skills to define a common goal, how to work together as a team and create an understanding of the behaviours required to develop better team performance. Therefore, it is relevant to all teams that require an element of teambuilding.
At this end of this team building training course participants will be able to:
- Appreciate team skills and dynamics
- Identify and develop personal skills to become a more effective team member
- Establish effective team processes
- Improve team communication
- Demonstrate skills that help you to implement effective changes in the workplace.
Anyone that needs to increase their personal effectiveness through time management would benefit from the content delivered within this course.
By the end of this time management training course participants will be able to:
- Recognise what prevents them from making the best use of their time
- Make necessary long medium and short term plans to help schedule and organise activities
- Manage their ‘To Do List’ effectively
- Control interruptions so they have limited impact
- Recognise and manage common time wasters
- Identify why they procrastinate and how to manage it.