The Matrix Standard is the national quality standard for our organization as we deliver information, advice and guidance on learning and work.
In order for us to achieve the standard we had to review our practices and policies and ensure that we always sought to improve the quality of our products, services and training methods.
We had our Matrix Assessment on Monday – Wednesday, 25th – 27th of February 2008. We are very proud to say that we received excellent feedback and are now accredited.
Of course, this does not mean the hard work is over. From now we must continue to look for ways in which we can still improve. We always welcome any practice that can help us ensure a better service for our Learners and their Employers.
We would like to take this opportunity to congratulate and thank Louise Carroll, who is our Matrix Specialist.
To find our more about the Matrix Standard and what it means, please go to www.matrixstandard.com