Qube offers a range of qualifications to suit your goals...

With qualifications available in both the Hospitality & Catering and Business & Customer Service sectors, Qube can help you gain either the NVQ or Apprenticeship you aim for.

Qube offers qualifications in the following sectors:

hospitality

well trained staff can significantly improve the efficiency and profitability of your organisation.

Your business relies on the ability of your staff to deliver a customer experience that will ensure that they spread the word and bring more customers to your door.

Our hospitality learning programmes can help staff to achieve a higher level of competency, allowing the whole organisation to run more smoothly.

business administration & customer service

every organisation depends upon good customer service to succeed, internally and externally.

We understand that business often relies heavily on an ability to handle administration quickly and accurately. Our business & administration programmes can help staff achieve a higher level of competency, often allowing the whole company to run more smoothly.

By allowing internal training personnel to take ownership of qualifications, it is possible to ensure that development of staff is on-going, adapting to your changing business.

We often find that our customers want to embark on a full customer service programme - focusing on developing the technical and behavioural skills required to meet & exceed the customers' expectations.

The technical skills required for a job (e.g. an administrator) are often embedded into the development that comes in changing the focus of a role to that of a customer-orientated department.

management

good leadership skills are an essential ingredient for success.

Through our management & team leading programmes we support and develop team leaders and managers to achieve their business and personal targets.

Many newly appointed team leaders were originally good members of staff that have been promoted. Our assess / train / assess model enables this group to focus on their needs and those of their team.

skills for life

1 in 5 of your staff may have a literacy or numeracy need
does that include your staff?

Skills for Life qualifications aim to give individuals the opportunity to develop their reading, writing and numeracy skills. There are very few jobs in the hospitality or business environment that do not require a basic level of numeracy or literacy.

Skills for Life qualifications can can help Learners to brush up on:

Literacy • Spelling • Punctuation • Grammer

Numeracy • Decimals • Fractions • Percentages

Our Skills for Life programmes are based on the National Standards using the Core Curriculum and an embedded learning approach ensuring consistency & continuity for all learners.