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Adele Constable - Director of Learning

roles & responsibilities

As Director of Learning, Adele’s main responsibility is the management of Qube’s delivery of work-based learning programmes, across all sectors of the business.

Adele’s work-ethic is very much ‘hands-on’ and would not ask anyone to do anything that she wouldn’t be prepared to do herself. She is quality-driven and leads by example.
• Quality assurance and continuous improvement
• Specialist account management
• Awarding body accreditation, compliance and relationship management
• Delivery: assessment, verification and training
• Expansion and updating of delivery portfolio
• Recruitment, selection and retention of staff and Learners
• Customer service and satisfaction
• Guardian of "Access to Assessment" and "Safe Learner " concepts
• Oversee equality and diversity and health and safety standards are maintained

 

Relevant Qualifications

• Wide range of Hospitality sector specific City & Guilds qualifications, with distinctions, to include Asian and Caribbean cookery
• Awarded Players Imperial Cup for Craft Catering
• D34 Internal Verifier Award
• D32 / D33 Assessor Award
• CIEH Professional Trainer
• BIIAB NCPLH & NCL
• NEBS Management
• CENTRA Nutrition
• NOCN Islamic studies
• RSH & CIEH Supervisory for Food Hygiene and Health & Safety

Memberships:
• BIIAB – British Institute of Innkeepers
• LACA – Local Authority Catering Association
• HCIMA – Institute of Hospitality
• IVA - Internal Verifier Association

Previous Experience

Adele’s background is in hospitality, both private sector and local authority. Having successfully managed a variety of hospitality sites in the private sector, Adele’s focus moved towards public sector training and improvement, which lead to achievement of the Nottinghamshire Healthy Living Gold Award.

Having achieved many goals within both the private and public sector over a period of 15 years Adele decided to mentor others with the objective being to help fill the skills gap within the industry. One key aspect of this work has been the achievement and recognition of skills for people with much experience and no formal training or qualifications. Vocational training and assessment in the workplace has enabled others to reach their personal and business goals.

Personal Quote

“It is in my opinion a sad fact that many job roles are undervalued in society, and I aim to ‘do my bit’ to help change this by recognition of skills, which will in turn raise the profiles and increase the confidence of the people who currently perform these tasks”.

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